Row Wrapper 2
Phoenix West II Unit 2804
Capacity
3 Bedrooms
4 Bath
Sleeps 8
About
Offered by Simpson Properties Group, Orange Beach, Alabama
~Please read the ENTIRE listing description before booking~
Welcome to "Cloud 9", appropriately named for this oasis overlooking the Gulf! This 28th floor Orange Beach Gulf-front condominium overlooks the emerald blue waters of the Gulf of Mexico and the most sugar-white beaches anywhere in the world. From the flat screen TVs to the gourmet equipped kitchen, every detail has been covered to make this one of your best vacations ever!
At over 1950 square-feet, this condo features 3 beautifully decorated bedrooms, each with their own private full bathroom. There is also a 4th full bathroom off the hallway near the kitchen.
The bedding arrangements in the bedrooms are King, King, and two Queens, and of course all bedrooms have flat screen TV’s. There is room for an inflatable bed which is stored in the master closet, but guests may bring their own if they prefer.
Our kitchen features granite counters and stainless appliances and is fully equipped to prepare any type of meal. All pots, pans, place settings, glassware, and accessories are in place. The kitchen is positioned facing south so all the chefs have a great view of the Gulf, plus they won’t miss out on any activities in the rest of the condo.
There is a separate dining area with seating for 8, and beautiful views through 10 foot floor-to-ceiling windows. There is additional seating for 4 at the raised granite counter in the kitchen.
The spacious den is equipped with a brand new comfy sofa, two swivel chairs, and a 60” flat screen TV.
Of course there are indoor and outdoor pools, tennis courts, a full fitness facility, BBQ grills and multi- level indoor parking.
CANCELLATION: If we receive cancellation 30-days or more prior to your arrival date, monies paid in will be refunded less a $100 cancellation fee. Admin Fee and credit card processing fee are nonrefundable. If cancellation is received within 30-days of your arrival, you will forfeit all monies paid in except for the cleaning fee. Because we have no control over building/property repair, remodeling work possibly occurring on adjacent or nearby properties, elevator or power outages, and pool closures, no cancellation refunds will be given due to said occurrences. We suggest that you consider purchasing travel insurance if there is a chance that you may cancel your trip.
REFUNDS: No refunds will be given for cancellations or early departures due to stormy weather forecasts unless a mandatory hurricane evacuation has been issued by local authorities, in which case we will refund any unused portion of rent. No refunds will be given for appliance issues, however we will do our best to get appliances fixed as quickly as possible.
TRIP INSURANCE: Unforeseen things may happen that can change your vacation plans. We strongly encourage you to consider purchasing trip insurance for that extra peace of mind. While we do not sell trip insurance, we suggest you compare at least 3 different companies and select the plan best suited for you.
MINIMUM AGE: Person signing rental agreement must be at least 25 years old, is responsible for the unit and for the actions of all occupants and visitors, and must stay in the unit as an occupant during the entire reservation.
IMPORTANT NOTES:
*After booking, you will receive our rental agreement via text message (please allow at least 30 minutes to receive the rental agreement). Your reservation is not confirmed until you complete the rental agreement.
*We do not process any payments through VRBO/HomeAway.
*We will use the card you entered when booking for payment.
*Every reservation includes a 3% processing fee.
*Reservation must be paid in full 30-days before your arrival day.
Parking: We do not handle parking passes for Phoenix condos. You will purchase passes from the front desk for $45 each. You can purchase up to 2 parking passes for this unit. During peak season and holidays, purchasing more than 2 passes is subject to the overflow parking availability.
Features
Amenities
- Air Conditioning
- Coffee Maker
- Microwave
- Toaster
- Indoor Pool
- Lazy River
- 3 Bedrooms
- Beach Front
Location
- Orange Beach
Type
- Condominium
Availability
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Map
Reviews
Leave a ReviewVacation 2023
September 2023
John K., Lawrenceburg, TN Unknown
John K., Lawrenceburg, TN Unknown
Overall
Services from rental manager
Cleanliness
Location
Property condition
Very clean, good customer service
August 2023
Kathleen C., Baton Rouge, LA US
Kathleen C., Baton Rouge, LA US
Overall
Services from rental manager
Cleanliness
Location
Property condition
Brightly decorated, very clean and well cared for. An issue with the washing machine was responded to immediately, with the repair person dealing with it within hours that day.
BIRTHDAY TRIP
July 2023
Christee E., Senatobia, MS United States
Christee E., Senatobia, MS United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
We went for a friend's 50th Birthday and the condo was perfect. It's decorated nicely and very clean. The VIEW IS AMAZING - we saw a few sharks/dolphins in the water in the early morning hours from the balcony since we were so high up. The beds slept well and had plenty of towels in the bathrooms.
The property management company communicates very well. You won't be disappointed if you stay here!
You are close to various restaurants in the area - we went to the FloraBama/Bubba's Seafood/Shrimp Basket/ Gt's on the Bay and loved them all.
Manager's Response
Sounds like an amazing birthday trip! Glad you had a great time.
Beautiful property!
June 2023
Mark, Spring, TX
Mark, Spring, TX
Overall
Gorgeous unit on an outstanding property. Very family friendly!
Beautiful comfortable unit
October 2022
Margie H., Tomball, TX Unknown
Margie H., Tomball, TX Unknown
Overall
Services from rental manager
Cleanliness
Location
Property condition
Very comfortable place with a phenomenal view!
Manager's Response
Thank you, Margie!
Beautiful comfortable unit
October 2022
Recent Guest, Tomball, TX US
Recent Guest, Tomball, TX US
Overall
Services from rental manager
Cleanliness
Location
Property condition
Very comfortable place with a phenomenal view!
Manager's Response
Thank you, Margie!
Excellent Condo
June 2022
Nate C., Huntsville, AL US
Nate C., Huntsville, AL US
Overall
Services from rental manager
Cleanliness
Location
Property condition
This facility and condo is amazing. The condo is very well decorated with comfortable furniture. This place is great for families, girls trip, or weekend of golf and beach time with buddies. The lazy river is where we spent most of our time and really enjoyed it. The great thing about this place is all the little things are RIGHT. We went on a VERY busy weekend and never had to wait long for elevators. We've stayed other places and have waited and waited on them. The condo has all the little things too... Good towels, bedding, kitchen utensils, etc.
Manager's Response
Thank you so much, Nate!
Management company rep was rude
April 2022
Jennifer A., Covington, LA US
Jennifer A., Covington, LA US
Overall
Services from rental manager
Cleanliness
Location
Property condition
Property manager did not want to fix television in guest room. We forgot to log out of Netflix and property manager would not go to property to log us out. We’ve stayed at the Phoenix West II at least 50 times in other condos and never had an issue like this. First time staying with this property management company.
Beautiful Condo, Excellent Amenities, Perfect Location
March 2022
Natalie C., VALPARAISO, IN United States
Natalie C., VALPARAISO, IN United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
This condo was perfect...beautiful décor and great location to dining, shopping and entertainment. The powder beach was one of the best we have visited and the option between indoor and outdoor pools was a must for unpredictable weather in March. We would definitely recommend this property to friends and family and are considering visiting again soon. Only negative would be the mattress in the master bedroom was extremely uncomfortable. Thanks for a wonderful, first time visit to Orange Beach!
Great experience!
September 2021
Patti R., United States
Patti R., United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Our condo was beautifully appointed with a great view of the water. From the height of the 28th floor. I saw marine life like I have never seen it before. It was fascinating to watch the sting rays and the dolphin move in their natural habitat. Simpson Properties Group is excellent at communication. I never needed to ask a question. Everything I wanted to know was answered before I got there.
I highly recommend Simpson Properties Group, the Phoenix West II, and Unit 2804.
Manager's Response
Thank you so much for those kind words! We are so glad you enjoyed everything about your unit and your trip. Let us know when you are ready to come back!
Great Stay!
September 2021
Robin J., Daphne, AL US
Robin J., Daphne, AL US
Overall
Services from rental manager
Cleanliness
Location
Property condition
We had such a great trip!Highly recommend staying at this condo. Easy checkin and checkout process and condo is centrally located in Orange beach and right on the beach. Clean and modern. Highly recommend.
Manager's Response
Thank you Robin! Come back and see us anytime.
Phoenix West II
July 2021
Recent Guest, Brentwood, TN United States
Recent Guest, Brentwood, TN United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
First, let me say that the condo we rented was great! Family was well pleased with layout, furniture, amenities.
There are a couple of things that need to be addressed by property management...
1. Elevators - there are 6 servicing the entire complex. When we checked in, there was a 2 hour wait (not exaggerating here) just to get an elevator to bring in luggage and items for our stay. Consider staggering Check-In & Check-Out times.
2. Cleaning & inspection crews need to check all TV's & appliances to make sure they are in working order prior to releasing for next group arrival.
Manager's Response
Hey Michael, thanks for the review and we're glad you liked the condo with its amenities. As for the elevators, they have been a struggle for years especially in the Summer because this building is so popular, and so many people check-in at the same time which is usually a Saturday or Sunday. The check-in and check-out times are staggered with check-in being 4pm or later, and check-out is always 10am or earlier. We wish we had more control over the use of the elevators, but unfortunately we do not. Six elevators is a lot of elevators for this size of building, but unfortunately it is not enough elevators. As for your comment about the TV's and appliances, we do check them for proper operation during every inspection. It's possible that something can slip through the cracks though. That's why we ask our guests to always report issues so we can fix them quickly and our guests can get back to really enjoying their stay. Thanks again for booking and reviewing!
Family Beach Trip 2021
July 2021
Recent Guest, Arvada, CO United States
Recent Guest, Arvada, CO United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
We really enjoyed staying in this condo. It was clean and bright and well appointed. The view was wonderful!
There was plenty of room both inside and outside on the deck. We had a great time.
Manager's Response
That's great to here! Happy that you and your family had a great time!
Wonderful Place
May 2021
Ann B., Spring Hill, TN US
Ann B., Spring Hill, TN US
Overall
Services from rental manager
Cleanliness
Location
Property condition
This place was so perfect with the calming decorations which were beautiful. The last time I was in Orange Beach, my son and daughter were with me which had been 6 years. 5 months after that I lost my son. Was very emotional to be back there but that condo was so warm and cozy and peaceful. I enjoyed it so much and would love to come back for a full week some day when I can afford it. The place is absolutely amazing.
Manager's Response
Hi Ann! We are so sorry to hear about the loss of your son. I know that those feelings are so fresh, no matter how many years go by. We are glad that you were able to come back to our area and reminisce about your son and enjoy your time with family. We would love to host you again soon.
Lovely !
April 2021
Recent Guest, Florence, AL United States
Recent Guest, Florence, AL United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
This is a beautiful, well-appointed condo. Spent four days with friends on a great girls trip. Very comfortable, pretty, and well stocked. Location is convenient. Highly recommend!
Manager's Response
Glad you enjoyed your trip, Leslie! Thank you for spending a fe days with us and come back anytime!
Lovely !
April 2021
Leslie H., Florence , AL US
Leslie H., Florence , AL US
Overall
Services from rental manager
Cleanliness
Location
Property condition
This is a beautiful, well-appointed condo. Spent four days with friends on a great girls trip. Very comfortable, pretty, and well stocked. Location is convenient. Highly recommend!
Manager's Response
Glad you enjoyed your trip, Leslie! Thank you for spending a fe days with us and come back anytime!
Beautiful condo!!
April 2021
Carrie S., Mobile, AL United States
Carrie S., Mobile, AL United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
We loved our stay at Cloud 9!! The beds were comfy, they had great cookware (a lot of times these places have leftover ****** stuff, but their stuff was good!!). The view was fantastic! They had extra sand toys and body boards for the kids. I made sure to bring extra paper towels, toilet paper, laundry detergent because they only have one of each of those in the house. I could only find 2 dish towels in the kitchen, what made washing dishes hard, but I improvised. It was a little chilly at the beginning of our trip so we didn’t go in the pool because the water was freezing- me mostly stayed on the beach. A little bummed that we didn’t know before we got there that the water slide was broken and under maintenance BUT with the water being so cold, my kid may not have gone on it anyway. Other than that, we absolutely loved it and hope to be back soon!
Manager's Response
Hi Carrie! We are glad that you were able to enjoy your stay, despite the cooler weather! You're right about bringing the extra paper is standard for each condo to have a few things to get you started, but we always recommend bringing extra, just in case! Thank you for the great review and hope to have you back again soon!
Nice Condo
March 2021
Recent Guest, United States
Recent Guest, United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
PWII Unit 2804 is a great condo. Well appointed and clean. The bank of 6 elevators is insufficient for the number of people that use them and you wind up waiting for them all of the time. The 28th floor has a magnificent view but it is outweighed by the elevators.
Manager's Response
Thank you for staying with us and we're so pleased you loved our unit Phoenix West II 2804! As you stated, this unit truly is beautifully decorated and equipped, and has incredible views! The building maintenance team is still fine tuning the operation of the elevator system. During your stay Spring Break, the building was at guests capacity so it was a true test for the 6 elevators. Again we are glad you loved our unit! Hope you'll stay with Simpson Properties Group again!
Beautiful place with outstanding views and all the comforts of ho
February 2021
Mark S., Grand Rapids, MI US
Mark S., Grand Rapids, MI US
Overall
Services from rental manager
Cleanliness
Location
Property condition
Everything ran smoothly and their were no surprises. Would do it all over again!
Great unit and responsive management
December 2020
Recent Guest, Warrior, AL US
Recent Guest, Warrior, AL US
Overall
Services from rental manager
Cleanliness
Location
Property condition
Unit was beautiful and just as described. It was clean and had comfortable beds and enough of everything like plates, cups, etc. Management company was incredibly responsive and helpful. Couldn't have asked for a better experience!!
To the beach we go��
July 2020
Leslie N., College Grove, TN United States
Leslie N., College Grove, TN United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Had a great time!
Overall a great experience
June 2020
Recent Guest, Burns, TN United States
Recent Guest, Burns, TN United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
The elevators were very slow at times, however, that is really the only negative issue we had. We would definitely come back.
Phoenix west 2 2804
February 2020
James M., United States
James M., United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Excellent experience mg was very helpful in everything. I would relent from and thru Simpson properties if and when I return to orange beach. Jim Moore Martin tn
Amazing Unit
January 2020
Recent Guest, Denham Springs, LA United States
Recent Guest, Denham Springs, LA United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Wow!! The condo was beautiful and the view amazing. Absolutely nothing negative to say. Highly recommend Unit 2804 and Simpson Properties.
Beautiful Condo
December 2019
Michael, Dawsonville, Ga
Michael, Dawsonville, Ga
Overall
Beautiful unit very comfortable and relaxing, excellent resort like building, suburb lazy river. Great!
Great stay!
September 2019
Recent Guest, Meadowlakes, TX US
Recent Guest, Meadowlakes, TX US
Overall
Services from rental manager
Cleanliness
Location
Property condition
The condo was great and just as described. Beds were comfy. Other reviews talked about having to wait for 30-45 min for elevators, but we didn’t have this problem (prob bc it wasn’t the peak season). We loved having the view of the ocean from the 28th floor! We could see ocean wildlife from our balcony intermittently: dolphins, schools of sting rays, and even an occasional shark. The beach was lovely. My 4 yr old loved snorkeling in the ocean and the slide at the pool. Our two year old loved the splash pad and playing in the sand. A great experience!
Great stay!
September 2019
Pamela C., Meadowlakes, TX United States
Pamela C., Meadowlakes, TX United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
The condo was great and just as described. Beds were comfy. Other reviews talked about having to wait for 30-45 min for elevators, but we didn’t have this problem (prob bc it wasn’t the peak season). We loved having the view of the ocean from the 28th floor! We could see ocean wildlife from our balcony intermittently: dolphins, schools of sting rays, and even an occasional shark. The beach was lovely. My 4 yr old loved snorkeling in the ocean and the slide at the pool. Our two year old loved the splash pad and playing in the sand. A great experience!
Weekend get away
September 2019
Amber N., Tuscaloosa, AL US
Amber N., Tuscaloosa, AL US
Overall
Services from rental manager
Cleanliness
Location
Property condition
The unit was amazing! Would be a 5 out of 5 if I would have known before hand that the indoor pool was undergoing renovations, it made the outdoor pool and lazy river were crowded almost to the point you could not enjoy. I also you have appreciated the heads up that the unit I rented was for sale and would be shown the weekend I was there on 2 hours notice.
Manager's Response
Hey Amber, thank you for staying with us and thank you for the honest review. I just want to mention that on our paperwork that you signed that we send our guests before arrival, it states that sometimes when units are for sale, that unit may be shown by a potential buyer whether you're there or not and sometimes that notice may be hours before it is shown. You're not required to leave the unit during the showing, but you're welcome to if you want. Again, thank you for staying with us!
Sand and Sun
September 2019
Anthony P., Springfield, TN US
Anthony P., Springfield, TN US
Overall
Services from rental manager
Cleanliness
Location
Property condition
Very relaxing excellent view.
Loved the master bedroom. all rooms very clean..
July 2019 stay
June 2019
Recent Guest, United States
Recent Guest, United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
The actual unit we were in was great. A few additional kitchen items would have helped. The property was a mess. Expect 10+ min waits for elevators and overflowing trash cans.
Manager's Response
So glad you loved our unit 2804! We will check for items needed in the kitchen, and would've been happy to deliver to you what may have been missing, had we known. Sorry we may have overlooked something. Regarding the Phoenix West II building and resort property, it is one of the most popular on the beach so yes it does get rather busy. During high traffic hours in the building the elevator wait times are longer, and the building management team there is working on a solution. Thanks for staying with us and again we're glad you loved our unit!
May Get Away
May 2019
Kelly D., United States
Kelly D., United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Had a great experience. More than I expected
Great view!
October 2018
Sarah P., Mt Juliet, Tennessee United States
Sarah P., Mt Juliet, Tennessee United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
We loved this unit. It was as listed. Very nice inside and for a great price.
Perfect spot for a relaxing getaway
September 2018
Leslie H., Fort Wayne, IN United States
Leslie H., Fort Wayne, IN United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Charming, well maintained condo unit with fantastic views of the gulf. Its a perfect spot for a relaxing getaway.
Beautiful condo
July 2018
Amanda N., Madison, MS United States
Amanda N., Madison, MS United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
The condo was great... very spacious, clean, and everything was very nice! Only complaint would be the elevators in the building... at busy times of the day, it was hard to get an elevator. Otherwise, our stay was perfect!
We’ll be back!
April 2018
Kristin B., Senoia, GA United States
Kristin B., Senoia, GA United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
We had a great time and enjoyed our stay very much. The only thing I can think to complain about is that we never received the text message saying the room was ready and I had to call the office to get instructions on getting into our unit. But it was well worth the wait. It was a perfect fit for our family of 7!!
great time with great friends
February 2018
Nell M.
Nell M.
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Services from rental manager
Cleanliness
Location
Property condition
girl's trip was such a relaxing, enjoyable time; the condo was wonderful and had lots of amenities; will be planning another trip next year and hope to be able to have this place again.
Clean, spacious room in a great location.
February 2018
Recent Guest, United States
Recent Guest, United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
We loved our stay! The condo was very clean, and quiet. Plenty of room with a very nice kitchen. Customer service was awesome! No problems whatsoever and would highly recommend staying there.
Best Trip Ever
December 2017
Adam & Janell H., United States
Adam & Janell H., United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
Going to Phoenix West 2 Unit 2804 was one of the most relaxing trips that my wife and I have taken in a long time. The condo was spacious and close to all the restaurants in Orange Beach. One of the best things about the Condo was how quiet it was. We could open up the balcony door and listen to the sounds of waves while we relaxed in pure bliss. Thanks for the great trip.
Family Vacation
July 2017
Deborah M., Tomball, TX United States
Deborah M., Tomball, TX United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
This rental property was just as it was pictured...clean and nicely decorated. It was on the beach and had plenty of room for 4 adults, 2 children and a 2 1/2 year old. We had a great ocean view...actually saw 3 dolphins from our balcony on the 28th floor. We took advantage of the lazy river, the pool and swam in the ocean everyday. We went on a fishing trip and dolphin cruise while there. Not knowing which restaurants to go to we asked around and ate at some pretty good ones. Reds and Ribs was the only one we wouldn't recommend. We took the grandkids to Fat Daddy arcade and they loved it. Parking was good and the elevators were pretty quick. Management provided detailed information and was easy to reach. Also...I liked the fact that there was a guard that checked cars going in each and every time. We would stay here again and would recommend it to anyone.
Orange Beach
June 2017
Jim F., United States
Jim F., United States
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Services from rental manager
Cleanliness
Location
Property condition
Our experience was awesome as far as the facilities and people at the resort but Mother Nature in the form of TS Cindy decidedly impacted the trip.
A+ rental experience
June 2017
Recent Guest, United States
Recent Guest, United States
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Services from rental manager
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Location
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Beautiful condo with a stunning view! Comfortable beds, plenty of space, equipped with everything you might need, clean, ... and the list goes on!!! Very easy to work with, even with a last minute rental. Thanks for a great visit!
Girls Trip
May 2017
Hailey C., United States
Hailey C., United States
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Services from rental manager
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Loved it!
Great view, spacious and excellent location
May 2017
Recent Guest
Recent Guest
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Services from rental manager
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This rental was perfect for our large group. We all had plenty of space and relaxed comfortably in our room. Great view and easy walk straight onto the beach.
Beautiful condo!
April 2017
Hillary S., Mansfield, OH United States
Hillary S., Mansfield, OH United States
Overall
Services from rental manager
Cleanliness
Location
Property condition
We stayed in this condo the first two weeks of April. The first week was packed with people which led to long waits at the elevator and a challenge finding a spot on the beach that didn't require us to walk too far. The second week thinned out quite a bit and was great.
The condo and building are beautiful. I was surprised at how clean the pools, hot tubs, bathrooms, halls and elevators were despite so many people being there. The condo itself was beautifully decorated, very spacious and comfortable. We loved the location of the building. The security team was always visible and did a great job making sure people using amenities were actual guests of the building and didn't just walk in off the beach. Overall, we were very pleased with this unit and building. We would stay in this building again, but would prefer a lower floor that would allow us to take the steps due to long elevator waits. The beach was beautiful and well taken care of.
My recommendations for improvement are ver few: The kitchen could have been better equipped, especially with food storage containers, glass baking pans, etc. The trash can was very difficult to use and could be replaced. The master bath toilet was difficult to flush.
Our rental experience wasn’t the best firstly the tv in one of the bedrooms wouldn’t play anything when asked to fix it we had to wait 2 days then they came in while we were gone and worked on the wrong tv . So had to text them to come back and had to wait another day . Then was asked if they could show the condo to a potential buyer while we had it rented with all of our stuff in it. And also the washer wouldn’t spin the water out of the clothes and they never came to fix that problem.